Helping You Maintain Your Dental Care.

Before Your Appointment

If you need to cancel or reschedule, please notify the dental clinic at least 24 hours before your scheduled appointment.

Providing advance notice allows us to offer your appointment time to another patient.

Need to cancel?

Please contact the Dental Clinic at least 24 hours before your appointment whenever possible.

What Counts as a Broken Appointment?

A broken appointment occurs when you:

• Do not attend your scheduled appointment.
• Arrive more than 10 minutes late and there is not enough time to complete your treatment.
• Cancel your appointment with less than 24 hours' notice.

Broken appointments are tracked over a 6-month period.

If You Miss Appointments

If you have two broken appointments within six months, you will be placed on emergency dental care only for the next six months.

After that six-month period, you may contact the Dental Clinic to schedule routine dental care again.

Important: Emergency dental services will remain available during this period.

Keeping Your Records Up to Date

Each time a broken appointment occurs:

• Clinic staff will notify you.
• A copy of the Broken Appointment Notice will be mailed to you.
• The appointment will be documented in your dental record.

Patients are also asked to review and sign the Dental Broken Appointment and Confirmation Consent Form acknowledging they have read and understand the policy.

Frequently Asked Questions

Why does the Dental Clinic have a Broken Appointment Policy?

Dental appointments are often booked weeks or months in advance. Missed appointments prevent other patients from receiving care and reduce the number of appointments available.

What if I'm running late?

If you expect to be late, please call the Dental Clinic as soon as possible. Patients arriving more than 10 minutes late may need to be rescheduled if there is not enough time to complete treatment.

How much notice do I need to cancel?

Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

What happens after two broken appointments?

If you have two broken appointments within a six-month period, you will be scheduled for emergency dental care only for six months. After that period, you may return to routine scheduling.

Will I still receive emergency dental care?

Yes. Patients placed on emergency-only status may still receive emergency dental treatment.

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Dental Broken Appointment Policy PDF

Questions?

If you have questions about the Dental Broken Appointment Policy or need to cancel or reschedule your appointment, please contact your local Karuk Tribal Health & Human Services Dental Clinic. Our staff are happy to help.

Contact Information

You may request an additional paper copy of this Notice at any time from any patient registration area.

Hours: 8:00 a.m. – 5:00 p.m. Pacific Time

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Karuk Community Health Clinic‍

64109 Hillside Rd, Happy Camp, CA 96039

Phone: 530-493-5257

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Yreka Medical Clinic‍

1519 South Oregon Street, Yreka, CA 96097

Phone: 530-842-9200

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Orleans Medical Clinic

259 Asip Road, Orleans, CA 95556

Phone: 530-627-3452

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Happy Camp Dental

64100 Hillside Rd, Happy Camp, CA 96039

Phone: 530-493-1650

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Yreka Dental

1519 South Oregon Street, Yreka, CA 96097

Phone: 530-841-3148

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